Representation Manager

Key responsibilities

You’ll be involved in a variety of objectives and tasks such as:

• Develop business opportunities on behalf of our clients. This involves utilising your own contacts, researching and developing new contacts, developing rapport, making calls, sending emails, creating and attending meetings to develop opportunities, attending networking events

• Identify and attend networking events and exhibitions to help promote our clients (and the company generally)

• Occasionally manage and lead Fam Trips to worldwide destinations

• Deliver Key Performance Indicators as set by the company from time to time (usually annually and quarterly)

• Develop our clients’ potential by using the company’s Best Practice Toolkit for DMCs

• Generate ideas and occasionally assisting with writing content (e.g. for social media posts and dedicated newsletters) to help promote key messages and news about your clients’ destinations

• Constant updating and use of our database/CRM system

• Occasional assistance with the planning and development of adventure holiday products (itineraries, costings, copy, images)

• Other duties as and when required to support the team

Success in the role

Success in the role means developing profitable business for the clients you manage- measured by the number of clients’ products featured in tour operators brochures/websites and the amount of revenue generated for them. Using your own travel industry knowledge and contacts you’ll also use our extensive database to generate new business for clients. You will be confident, a good communicator and an excellent networker, always going the extra mile for your clients and making sure they are happy.

Experience and skills required

• Drive, hunger and passion for travel and a can-do attitude that will help to win business for clients (DMCs and lodges)

• Ideally a minimum of 10 years experience in relevant sectors of the travel industry (ideally in Product/Operations and Marketing/Sales for tour operators, or in a Representation and Marketing business)

• Ideally product and/or sales experience of group tours, FITs and hotel/lodge contracting

• Experience of the hospitality sector helpful and a mindset of client care

• Extensively travelled

• Network of contracts in the travel industry

• IT-savvy. We use application software such as Asana, Google applications (Gmail, Slides, Sheets, Docs…), CRM system (e.g. Pipedrive) and electronic direct mail software (MailerLite)

• A well-organised, calm approach to work. A can-do attitude and willingness to 'muck in' is a must!

• Very good at time allocation, prioritisation and diary management

• Able to attend functions, events, exhibitions and events occasionally

• Numerate

• Able to use initiative to research, find solutions and work unsupported at times

• Practical, pragmatic, solution-focussed

Attributes

● Commercially minded and driven by revenue targets

● Detail-oriented with excellent organisational abilities

● Commitment to sustainability and community-focused tourism

Compensation

● Salary £34,000-38,000

● Annual bonuses based on performance metrics (equates to 10% of salary)

● Statutory Pension Scheme following completion of probationary period

Reports to: Head of Representation

How to Apply

Interested candidates should submit the following to:

info@theadventureconnection.com:

● Up to date CV

● Travel CV - list countries visited

● Cover letter detailing your experience and alignment with our company.

Please include ‘Representation Manager application’ in the subject line.